{"id":5868,"date":"2026-05-20T12:40:53","date_gmt":"2026-05-20T12:40:53","guid":{"rendered":"https:\/\/ruvic.ai\/?page_id=5868"},"modified":"2026-08-19T14:31:23","modified_gmt":"2026-08-19T14:31:23","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/ruvic.ai\/en\/preguntas-frecuentes\/","title":{"rendered":"Go to FAQ"},"content":{"rendered":"<style>\n#ruvic-faq {\n  background: #101630;\n  padding: 80px 40px;\n  position: relative;\n  overflow: hidden;\n  font-family: 'Syne', sans-serif;\n}\n\n#ruvic-faq::before {\n  content: '';\n  position: absolute;\n  inset: 0;\n  background-image:\n    linear-gradient(rgba(255,255,255,0.025) 1px, transparent 1px),\n    linear-gradient(90deg, rgba(255,255,255,0.025) 1px, transparent 1px);\n  background-size: 40px 40px;\n  pointer-events: none;\n}\n\n#ruvic-faq .faq-label {\n  font-size: 11px;\n  font-weight: 600;\n  letter-spacing: 0.3em;\n  color: #FF4E46;\n  text-align: center;\n  text-transform: uppercase;\n  margin-bottom: 16px;\n  position: relative;\n  z-index: 1;\n}\n\n#ruvic-faq .faq-h1 {\n  font-size: 36px;\n  font-weight: 800;\n  color: #FDF2E1;\n  text-align: center;\n  letter-spacing: -0.02em;\n  line-height: 1.2;\n  margin: 0 0 56px;\n  position: relative;\n  z-index: 1;\n}\n\n#ruvic-faq .faq-h1 span {\n  color: #FF4E46;\n}\n\n#ruvic-faq .faq-list {\n  max-width: 800px;\n  margin: 0 auto;\n  position: relative;\n  z-index: 1;\n}\n\n#ruvic-faq .faq-item {\n  border-bottom: 1px solid rgba(253, 242, 225, 0.08);\n  overflow: hidden;\n}\n\n#ruvic-faq .faq-item:first-child {\n  border-top: 1px solid rgba(253, 242, 225, 0.08);\n}\n\n#ruvic-faq .faq-question {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 24px 0;\n  cursor: pointer;\n  gap: 20px;\n  transition: color 0.2s ease;\n}\n\n#ruvic-faq .faq-question-text {\n  display: flex;\n  align-items: center;\n  gap: 14px;\n  font-size: 17px;\n  font-weight: 700;\n  color: #FDF2E1;\n  line-height: 1.4;\n  transition: color 0.2s ease;\n}\n\n#ruvic-faq .faq-question-text::before {\n  content: '';\n  display: inline-block;\n  width: 6px;\n  height: 6px;\n  min-width: 6px;\n  background: #FF4E46;\n  border-radius: 50%;\n}\n\n#ruvic-faq .faq-item.active .faq-question-text,\n#ruvic-faq .faq-question:hover .faq-question-text {\n  color: #FF4E46;\n}\n\n#ruvic-faq .faq-icon {\n  width: 28px;\n  height: 28px;\n  min-width: 28px;\n  border: 1px solid rgba(253,242,225,0.15);\n  border-radius: 50%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: all 0.3s ease;\n}\n\n#ruvic-faq .faq-icon svg {\n  transition: transform 0.3s ease;\n}\n\n#ruvic-faq .faq-item.active .faq-icon {\n  border-color: #FF4E46;\n  background: #FF4E46;\n}\n\n#ruvic-faq .faq-item.active .faq-icon svg {\n  transform: rotate(45deg);\n}\n\n#ruvic-faq .faq-answer {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.4s ease, padding 0.3s ease;\n  padding: 0 0 0 20px;\n}\n\n#ruvic-faq .faq-item.active .faq-answer {\n  max-height: 300px;\n  padding: 0 0 24px 20px;\n}\n\n#ruvic-faq .faq-answer p {\n  font-size: 15px;\n  font-weight: 400;\n  color: rgba(253, 242, 225, 0.6);\n  line-height: 1.75;\n  margin: 0;\n}\n\n@media (max-width: 768px) {\n  #ruvic-faq {\n    padding: 60px 20px;\n  }\n  #ruvic-faq .faq-h1 {\n    font-size: 26px;\n  }\n  #ruvic-faq .faq-question-text {\n    font-size: 15px;\n  }\n}\n<\/style>\n\n<section id=\"ruvic-faq\">\n  <p class=\"faq-label\">Frequently Asked Questions<\/p>\n  <h1 class=\"faq-h1\">Todo lo que necesitas saber sobre<br><span>Ruvic AI<\/span><\/h1>\n\n  <div class=\"faq-list\">\n\n    <div class=\"faq-item active\">\n      <div class=\"faq-question\" onclick=\"ruvicFaqToggle(this)\">\n        <span class=\"faq-question-text\">What does Ruvic AI do?<\/span>\n        <span class=\"faq-icon\">\n          <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\">\n            <line x1=\"6\" y1=\"0\" x2=\"6\" y2=\"12\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n            <line x1=\"0\" y1=\"6\" x2=\"12\" y2=\"6\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n          <\/svg>\n        <\/span>\n      <\/div>\n      <div class=\"faq-answer\">\n        <p>Ruvic AI automates critical operational processes through specialized AI agents. It covers customer support, early collections, appointment confirmation, and lead qualification, connecting to the tools the company already uses.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-item\">\n      <div class=\"faq-question\" onclick=\"ruvicFaqToggle(this)\">\n        <span class=\"faq-question-text\">How long does it take to implement Ruvic AI?<\/span>\n        <span class=\"faq-icon\">\n          <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\">\n            <line x1=\"6\" y1=\"0\" x2=\"6\" y2=\"12\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n            <line x1=\"0\" y1=\"6\" x2=\"12\" y2=\"6\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n          <\/svg>\n        <\/span>\n      <\/div>\n      <div class=\"faq-answer\">\n        <p>El primer proceso automatizado puede estar en producci\u00f3n en menos de 2 semanas, sin necesidad de cambiar la infraestructura existente.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-item\">\n      <div class=\"faq-question\" onclick=\"ruvicFaqToggle(this)\">\n        <span class=\"faq-question-text\">Does Ruvic AI replace employees?<\/span>\n        <span class=\"faq-icon\">\n          <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\">\n            <line x1=\"6\" y1=\"0\" x2=\"6\" y2=\"12\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n            <line x1=\"0\" y1=\"6\" x2=\"12\" y2=\"6\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n          <\/svg>\n        <\/span>\n      <\/div>\n      <div class=\"faq-answer\">\n        <p>No. Ruvic AI automates repetitive tasks that consume 40% of your team's time, allowing people to focus on strategic work. Human escalation is configurable per workflow.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-item\">\n      <div class=\"faq-question\" onclick=\"ruvicFaqToggle(this)\">\n        <span class=\"faq-question-text\">What tools does Ruvic AI integrate with?<\/span>\n        <span class=\"faq-icon\">\n          <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\">\n            <line x1=\"6\" y1=\"0\" x2=\"6\" y2=\"12\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n            <line x1=\"0\" y1=\"6\" x2=\"12\" y2=\"6\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n          <\/svg>\n        <\/span>\n      <\/div>\n      <div class=\"faq-answer\">\n        <p>Ruvic AI se integra con m\u00e1s de 400 herramientas: CRMs, WhatsApp Business, Microsoft Teams, ERPs, sistemas de facturaci\u00f3n y plataformas telef\u00f3nicas como Twilio, Genesys, Vonage y PBX locales.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-item\">\n      <div class=\"faq-question\" onclick=\"ruvicFaqToggle(this)\">\n        <span class=\"faq-question-text\">In which countries does Ruvic AI operate?<\/span>\n        <span class=\"faq-icon\">\n          <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\">\n            <line x1=\"6\" y1=\"0\" x2=\"6\" y2=\"12\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n            <line x1=\"0\" y1=\"6\" x2=\"12\" y2=\"6\" stroke=\"#FDF2E1\" stroke-width=\"1.5\"><\/line>\n          <\/svg>\n        <\/span>\n      <\/div>\n      <div class=\"faq-answer\">\n        <p>Ruvic AI operates in Colombia, Peru, Chile, Mexico, and the United States.<\/p>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<script>\nfunction ruvicFaqToggle(el) {\n  var item = el.parentElement;\n  var isActive = item.classList.contains('active');\n  document.querySelectorAll('#ruvic-faq .faq-item').forEach(function(i) {\n    i.classList.remove('active');\n  });\n  if (!isActive) item.classList.add('active');\n}\n<\/script>","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes Todo lo que necesitas saber sobreRuvic AI \u00bfQu\u00e9 hace Ruvic AI? Ruvic AI automatiza procesos operativos cr\u00edticos mediante agentes de IA especializados. Cubre soporte al cliente, cobranza temprana, confirmaci\u00f3n de citas y calificaci\u00f3n de leads, conect\u00e1ndose a las herramientas que la empresa ya usa. \u00bfCu\u00e1nto tiempo tarda implementar Ruvic AI? El primer proceso&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-5868","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/pages\/5868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/comments?post=5868"}],"version-history":[{"count":6,"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/pages\/5868\/revisions"}],"predecessor-version":[{"id":6905,"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/pages\/5868\/revisions\/6905"}],"wp:attachment":[{"href":"https:\/\/ruvic.ai\/en\/wp-json\/wp\/v2\/media?parent=5868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}