PLATFORM · AI VOICE AGENT

AI Voice Agent

Your phone line doesn’t need more people. It needs an agent that never hangs up.

Answers and resolves your company’s calls 24/7. It doesn’t just respond, it carries out the entire process.

RUVIC VOICE · AI CALL AGENT
Voice Agent
Real-time audio session
Microphone
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Ready to transform your operations? RUVIC handles calls, resolves inquiries, and scales without limits, 24 hours a day, 7 days a week.

Talk to us and discover what an AI agent can do for your business.

SCHEDULE YOUR DEMO

Schedule a demo and meet the AI voice agent from Ruvic AI.

In 30 minutes, we’ll map your process and show you the AI voice agent resolving a real call from your operation.

Personalized 30-min demo · No commitment
  • 10,000

    Minutes of automated phone support per month

    Real case: education help desk
  • 6 calls

    Handled at once, zero wait

    Same case, handled by a single agent
  • <800ms

    Voice response latency

    Fluid conversation, no dropouts
  • 7 out of 10

    Level-one calls resolved on the same call

    Real case: technology and IT

What Is an AI Voice Agent?

An AI voice agent is a voice assistant that talks with callers by phone in natural language, understands their intent, checks your systems, and resolves the request end to end.

Use Cases

Functions that a Ruvic AI voice agent already handles in real operations, running on each company’s own systems.

Support and Help Desk

Handles first-level support, creates the ticket in your ITSM, and escalates with context when a person is needed.

Collections and Appointment Confirmation

Manages payment agreements and confirms or reschedules appointments, updating your systems during the same call.

Lead Qualification

Engages the prospect, qualifies their interest, and creates the opportunity in your CRM with the follow-up scheduled.

See more workflows in the case studies →

Testimonials from Our Customers

Here’s what companies already running a Ruvic AI voice agent have to say.

Colsof
Goodbye to the Numeric Menu

We replaced the IVR front end with a conversational voice agent: members say what they need, and the AI understands and resolves it.

Healthcare · Colombia Read the full case study →
Anonymous customer
6 calls at once, zero wait

The help desk runs on its own with a voice agent that handles more than 10,000 minutes of calls per month.

Education · Colombia Read the full case study →
Anonymous customer
7 out of 10 calls

Level-one calls resolved on the same call, without going to an analyst, with voice notification of critical incidents.

Technology and IT · Ecuador and Colombia Read the full case study →

View all case studies →

How Does an AI Voice Agent Work with Ruvic?

Three steps, with no need to migrate your telephony or your CRM.

01

We Map Your Process in a Demo

We identify the ideal process and how your voice agent will resolve it.

02

We Connect Your Systems and Business Rules

We integrate your CRM and telephony, with no migration.

03

We Launch Your AI Voice Agent

It handles calls, with escalation to a human whenever you define.

Frequently Asked Questions About the AI Voice Agent

What is an AI voice agent and what functions can it take on in my operation?

It’s an AI voice assistant that handles calls 24/7 and resolves support, collections, appointment confirmation, and lead qualification on top of your systems. Tell us about your process and we’ll tell you which one to automate first.

How does an AI voice agent integrate with my CRM and telephony?

Ruvic connects to your CRM and your PBX (SIP, Twilio, Genesys, and more) without replacing your infrastructure. We integrate with the telephony you already use. Schedule a demo and we’ll validate it against your stack.

How much does it cost to implement an AI voice agent in my company?

It depends on the process, call volume, and integration. Request a proof of concept from Ruvic and see results on a real process in under 2 weeks.

What happens if the AI voice agent can’t resolve the call?

When a case requires human judgment, the agent escalates the call to your team with the full context of the conversation, so the person doesn’t have to ask again. You define which cases are resolved on their own and which go to someone on your team.

Does the AI voice agent sound natural in conversation?

Yes: it converses in natural language, understands the caller’s intent, and responds without option menus or rigid scripts. You can hear it working on a real case from your operation in a demo.

Applied AI

AI for Your Industry and Your Team

See how Ruvic AI applies to every industry and every area of your business.

GET STARTED TODAY

Let Your Voice Agent Answer, Resolve, and Execute.

Schedule a demo and see the AI voice agent resolve a real call from your operation, connected to your CRM and your telephony.

✓ Answers 24/7 in natural language ✓ Built on your CRM and current telephony ✓ Proof of concept in under 2 weeks
Colombia · Peru · Chile · Mexico · USA
AI Voice illustration — Voice agent