A single platform that orchestrates multiple agents and models to automate the core from your operation.
Ruvic no es un chatbot ni un asistente conversacional. Es una capa de orquestación que coordina agentes IA especializados, selecciona el modelo óptimo para cada tarea y se conecta a las herramientas y canales que tu empresa ya utiliza.
Four pillars that no AI engine combines on a single platform.
La mayoría de soluciones del mercado operan con un modelo, un canal o un caso de uso. Ruvic se diseñó como una capa horizontal que orquesta los tres ejes simultáneamente — y los pone al servicio del core operativo de tu empresa.
Multi-agent orchestration
Each flow activates several specialized agents that pass context to each other. A single agent coordinates, others execute. This reduces hallucinations and enables complex tasks that a single model cannot reliably solve.
Dynamic Model Selection
Ruvic elige entre GPT, Claude, Gemini, DeepSeek y modelos locales según la tarea, el costo y el SLA esperado. No te ata a un proveedor cuyo precio o calidad pueda cambiar la próxima semana.
Native connection to the core
Llamadas, WhatsApp, email, Teams, voz. Y debajo: tu CRM, ERP, bases de datos y APIs. Ruvic no es una capa adicional sobre tu stack — es la capa que lo coordina.
Precision by design, not by chance
Agents don't operate alone: every output goes through verification agents that cross-reference authoritative sources — your database, your rules, your documents. What cannot be verified does not proceed.
Cómo opera Ruvic en cada interacción.
Six steps that occur between a customer, collaborator, or system requesting something, and the action being executed in your operation. No manual handoffs. No loss of context. No hallucinations.
Multichannel reception
A call arrives, a WhatsApp message, an email, a Teams message, or an API request.
Classification and Intent
Ruvic identifica el tipo de solicitud, extrae entidades y determina qué proceso del core la resuelve.
Agent Activation
The orchestrator delegates tasks to specialized agents, choosing the right model for each step.
Precision control
Verification agents contrast each output against authoritative sources. What is not validated, does not move forward.
Action on your systems
Agents consult data, execute actions in CRM, ERP, or databases, and apply business rules.
Response or deliverable
A customer response, an assigned ticket, an issued invoice, a generated report. Mapped end-to-end.
What the engine executes without you having to program it.
Platform native capabilities. Available from the first use case, configurable via a visual interface and extensible via command line for custom integrations.
Advanced LLM and SLM Models
Natural language understanding and generation with market-leading models. And when a smaller model is sufficient, we use it to reduce cost and latency.
Multiple sources of information
Real-time access to structured and unstructured data from your databases, APIs, files, and document repositories.
Voice, text, and vision
Speech transcription and synthesis, image and document analysis, content generation. Native multimodal processing.
Custom fine-tuning
We adapt models to the terminology, catalogs, and processes specific to your industry. Your AI speaks the language of your business, not generic language.
Universal connectors
Integration with CRMs, ERPs, SQL databases, REST APIs, spreadsheets, and messaging tools. We work with what you already have — no migration required.
Drag & drop flows
Create and modify workflows visually. Your operations team adjusts processes without waiting for a development sprint.
We don't tie ourselves to a single provider. You shouldn't either.
El mercado de IA cambia cada semana. Atar tu plataforma a un único modelo es heredar el techo técnico y comercial de ese proveedor. Ruvic selecciona el modelo óptimo por tarea — y te permite usar tu propia licencia cuando ya tienes contratos enterprise vigentes.
Selection by cost, quality, or latency
Una clasificación de ticket no necesita el modelo más caro. Una respuesta legal sí. Ruvic decide por tarea, no por contrato.
Bring your own license
Do you already have an agreement with Microsoft, AWS, or Google Cloud? Use your API Key. You only pay for our orchestration; tokens run on your existing contract.
Local models for sensitive data
For cases with regulated or confidential data, we configure SLMs on private infrastructure. Without sending information to third parties.
Lo que separa a Ruvic de un chatbot, de una IA conversacional o de un RPA.
Automate the business core, not just the front end.
Ruvic opera sobre facturación, cobros, mesa de ayuda, RFPs, RRHH y logística. Donde la mayoría de soluciones se queda en customer service, nosotros entramos al backoffice.
Your tools, our agents
We work with the stack you've already paid for: CRM, ERP, database, spreadsheets, legacy systems. No migration. No mass team retraining.
Native multi-model, not vendor-locked
GPT, Claude, Gemini, DeepSeek, or a local model. The engine decides per task. Your platform doesn't become obsolete when the market releases something better.
Verified accuracy, no hallucinations
Each output goes through verification agents that cross-reference your authoritative sources. What is not validated does not proceed.
Real multi-channel, not just text
Calls, WhatsApp, Teams, email, voice, web, API. Your client or collaborator reaches you via whichever channel is most natural for them; the engine processes it the same way.
Drag & drop editable flows
The operations team adjusts processes without depending on us. No development tickets. No waiting for the next release.
Ruvic frente a las categorías existentes.
Entender qué es Ruvic pasa por entender qué no es. Esta tabla compara las capacidades del motor con las tres categorías más comunes en el mercado de automatización con IA.
| Capacity | Ruvic AI | Traditional chatbots | Conversational AI | RPA |
|---|---|---|---|---|
| Multi-agent orchestration | Yes | No | No | No |
| Automate the core business | Yes | No | No | Partial |
| Multi-model (LLM and SLM) | Yes | No | No | No |
| Anti-hallucination validation | Yes | No | No | No |
| Multichannel (voice, text, web) | Yes | Partial | Just text | No |
| Drag & drop flows | Yes | No | No | Yes |
| Bring your own AI license | Yes | No | N/A | No |
| Custom integrations | Yes | Limited | Via plugins | Yes |
| Entrance fee | From $399/month | Variable | USD 20 /user | USD 5,000+ /month |
Automate your business's core. Hi.
Agenda una demostración personalizada con nuestro equipo y ve a Ruvic operar sobre uno de tus procesos reales en menos de 30 minutos.